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Privacy Policy

Last updated: 17 July 2026

This policy explains how Alex Brownett, trading as The Brownett Method, collects and uses personal data when you visit this site, make an enquiry, apply for coaching, or become a coaching client. We handle personal data under the UK General Data Protection Regulation, the Data Protection Act 2018, and other applicable UK data protection law.

Who is responsible for your data

Alex Brownett, trading as The Brownett Method, is the data controller. Questions or requests about this policy can be sent to theabcreators@gmail.com.

Personal data we collect

We may collect:

Health information can be special category data. We only ask for information reasonably needed to assess or deliver coaching, and we use explicit consent where the law requires it.

How and why we use personal data

We use personal data to respond to enquiries, assess coaching applications, arrange calls, provide and improve coaching, administer payments and records, meet legal obligations, and protect the security of the service. Depending on the activity, our lawful basis is taking steps at your request before a contract, performing a contract, complying with a legal obligation, your consent or explicit consent, or our legitimate interests in operating and securing a coaching business.

You may withdraw consent at any time by contacting us. Withdrawal does not affect processing that was lawful before withdrawal.

Sharing and international transfers

We do not sell personal data. We may share it only where necessary with service providers that support application forms, email, scheduling, payment, file storage, or website hosting; with professional advisers; or where disclosure is required by law. Providers act under appropriate contractual and confidentiality duties.

If a provider processes data outside the UK, we use an approved transfer mechanism or another safeguard required by UK data protection law, where applicable.

Retention and security

We keep personal data only for as long as needed for the purpose collected, including providing the service, handling enquiries, resolving disputes, and meeting tax, accounting, insurance, or legal requirements. Retention depends on the type of record and our relationship with you. We use proportionate organisational and technical measures to protect the data we hold.

Your rights

Depending on the circumstances and lawful basis, you may have rights to be informed, obtain a copy of your data, correct inaccurate data, request deletion, restrict processing, receive portable data, and withdraw consent. You can contact us to exercise a right. Some rights are subject to legal conditions or exemptions.

Your right to object

You may object to processing based on our legitimate interests. You may also object at any time to the use of your data for direct marketing. If you object to direct marketing, we will stop using your data for that purpose.

Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.

Cookies and changes

This version of the site does not use analytics or marketing cookies. We may update this policy when the service or legal requirements change. The latest version will appear on this page with a revised date.